✨ Limited Beta • Hotels & Holiday Rentals

Hospitality, on Autopilot.

Handle guest conversations, room service, housekeeping, maintenance, recommendations and upsells through one intelligent conversation on WhatsApp or the Guest App.

Live Guest Conversation
MyPahuna
MyPahuna AI
Online
One conversationGuests never juggle apps, extensions or front-desk calls
Every departmentHousekeeping, maintenance and front office, routed automatically
Always onRequests handled the moment they're sent, day or night

Everything Happens In One Conversation

One AI. Every department. Every guest interaction. From check‑in to check‑out.

🤖

AI Concierge

Answers guest questions instantly with hotel knowledge and guest context.

🛎

Department Queues

Automatically routes housekeeping, maintenance and front office requests.

🛒

Smart Ordering

Food, laundry, spa, transport and experiences from WhatsApp.

In depth

Built for how hotels actually run

Each capability works on its own — together they replace the patchwork of walkie‑talkies, registers and missed calls.

AI Concierge

A concierge that knows your property inside out

Trained on your hotel's own knowledge — amenities, timings, policies, local recommendations — and aware of each guest's stay context, so answers are specific, not generic.

  • Answers in the guest's language, instantly
  • Knows room type, stay dates and past requests
  • Escalates to a human the moment it's unsure
What time does the pool close? And can we get two extra towels?
The pool is open until 9 PM tonight. I've asked Housekeeping to send two towels to Room 304 — they'll be there in about 10 minutes.
Room 304 · 2 extra towelsNew
Room 218 · AC not coolingIn progress
Room 112 · Late checkout approvedDone
Department Queues

Every request lands with the right team

Guest messages become tracked tasks automatically — routed to housekeeping, maintenance or front office with status the whole team can see.

  • Auto-routing by request type, no dispatcher needed
  • Live status: new, in progress, done
  • Nothing gets lost between shifts
Smart Ordering

Room service that sells itself

Guests browse and order food, laundry, spa slots, transport and experiences inside the same chat — with smart suggestions that lift average order value.

  • Full menu and services catalog in chat
  • Contextual upsells at the right moment
  • Orders flow straight to the kitchen or vendor
Paneer Butter Masala × 1₹380
Butter Naan × 2₹120
Masala Chai × 2 · suggested₹90
Room 304 · Total₹590
Response time
Requests resolved
Upsell revenue

Illustrative dashboard view

Owner Insights

See your operation like never before

Every conversation becomes data — response times, request volumes by department, top-selling services and guest satisfaction, all in one dashboard.

  • Department performance at a glance
  • Revenue from in-stay orders and upsells
  • Spot recurring issues before reviews do
Pricing

Plans that scale with your property

Start free in beta. Pick a plan when you're ready — pricing finalizes at launch.

Starter

Homestays & small rentals · up to 10 rooms
₹2,499/mo
per property, billed monthly
  • AI Concierge on WhatsApp
  • 1 department queue
  • Smart ordering — food menu
  • Basic analytics
  • Email support
Join Beta

Enterprise

Hotel groups & chains · unlimited rooms
Custom
annual agreement
  • Everything in Professional
  • Multi-property dashboard
  • PMS & POS integrations
  • Custom AI training & branding
  • Dedicated success manager
  • SLA-backed support
Talk to us

Beta partners get founding pricing locked in for 12 months after launch.

Be one of our founding properties

We're onboarding a limited number of hotels and holiday rentals during beta. Founding partners shape the product and lock in early pricing.

Request Early Access